[{"data":1,"prerenderedAt":211},["ShallowReactive",2],{"help-article-/help/en/billing/subscription-and-billing":3,"help-siblings-en-billing":209},{"id":4,"title":5,"body":6,"category":198,"description":199,"draft":200,"extension":201,"meta":202,"navigation":203,"order":204,"path":205,"seo":206,"stem":207,"__hash__":208},"help_en/help/en/billing/subscription-and-billing.md","Your Tervita subscription: plans, seats and invoices",{"type":7,"value":8,"toc":188},"minimark",[9,13,22,27,38,42,79,83,109,113,125,129,144,148],[10,11,5],"h1",{"id":12},"your-tervita-subscription-plans-seats-and-invoices",[14,15,16,17,21],"p",{},"This article covers your clinic's own Tervita subscription: plan, status, and payment. It's not the same as ",[18,19,20],"strong",{},"Billing & Invoicing"," in the sidebar, which is where you create and print invoices for your clients - the two are unrelated features that happen to share the word \"Billing\".",[23,24,26],"h2",{"id":25},"find-the-billing-tab","Find the Billing tab",[14,28,29,30,33,34,37],{},"Open ",[18,31,32],{},"Settings"," from the dashboard sidebar - its button sits near the bottom - then open the ",[18,35,36],{},"Billing"," tab. There's no separate sidebar entry for your subscription - it lives inside Settings. In the last week of your trial, a banner on the dashboard also links here directly.",[23,39,41],{"id":40},"what-the-card-shows","What the card shows",[14,43,44,45,48,49,52,53,52,56,59,60,63,64,52,67,52,69,59,72,75,76,78],{},"The ",[18,46,47],{},"Subscription"," card shows your plan (",[18,50,51],{},"Trial",", ",[18,54,55],{},"Starter",[18,57,58],{},"Pro"," or ",[18,61,62],{},"Free",") and a status: ",[18,65,66],{},"Active",[18,68,51],{},[18,70,71],{},"Payment overdue",[18,73,74],{},"Canceled",". Depending on your state, you'll see how many days are left in your trial, your next renewal date, or a notice that your last payment failed. Every new clinic starts on a 14-day ",[18,77,51],{}," automatically - no card required.",[23,80,82],{"id":81},"subscribe-or-upgrade","Subscribe or upgrade",[84,85,86,100,103],"ol",{},[87,88,89,90,92,93,59,96,99],"li",{},"On ",[18,91,51],{},", or with no active subscription, press ",[18,94,95],{},"Upgrade to Starter",[18,97,98],{},"Upgrade to Pro",".",[87,101,102],{},"You're taken to Stripe's secure checkout to enter your card - Tervita never sees or stores it.",[87,104,105,106,108],{},"After paying, you land back on the ",[18,107,36],{}," tab with a confirmation. Closing checkout without paying changes nothing.",[23,110,112],{"id":111},"manage-your-plan-payment-method-and-invoices","Manage your plan, payment method and invoices",[14,114,115,116,59,118,120,121,124],{},"Once your subscription is ",[18,117,66],{},[18,119,71],{},", the upgrade buttons are replaced with a single ",[18,122,123],{},"Manage billing"," button. It opens Stripe's billing portal, where you update your payment method, cancel your subscription, and view and download your invoices and receipts. Tervita doesn't keep a separate copy of that history in the dashboard - the portal is the only place to see it.",[23,126,128],{"id":127},"plans-and-seats","Plans and seats",[14,130,131,133,134,136,137,99],{},[18,132,55],{}," is a flat price regardless of team size. ",[18,135,58],{}," is priced by how many staff members can take bookings (a \"seat\"), so the price adjusts to your team size when you upgrade. For current prices and what each plan includes, see ",[138,139,143],"a",{"href":140,"rel":141},"https://tervita.ee/#pricing",[142],"nofollow","tervita.ee/#pricing",[23,145,147],{"id":146},"good-to-know","Good to know",[149,150,151,166,175,181],"ul",{},[87,152,153,154,157,158,160,161,165],{},"Only the clinic owner can see the ",[18,155,156],{},"Upgrade"," and ",[18,159,123],{}," buttons - other roles see the plan and status but no actions. See ",[138,162,164],{"href":163},"/help/en/getting-started/team-and-roles/","Team and roles"," for how roles work.",[87,167,168,169,171,172,174],{},"Adding staff after upgrading to ",[18,170,58],{}," doesn't automatically change your seat count with Stripe, and ",[18,173,55],{}," doesn't technically block extra team members. Treat seats as what each plan is designed for, not a hard cap enforced in real time.",[87,176,177,178,180],{},"If your trial or subscription lapses, the rest of the dashboard locks until you upgrade - the ",[18,179,36],{}," tab always stays reachable so you can pay.",[87,182,183,184,59,186,99],{},"Plan names on the pricing page can differ from the names inside the app; the in-app buttons always say ",[18,185,95],{},[18,187,98],{},{"title":189,"searchDepth":190,"depth":190,"links":191},"",2,[192,193,194,195,196,197],{"id":25,"depth":190,"text":26},{"id":40,"depth":190,"text":41},{"id":81,"depth":190,"text":82},{"id":111,"depth":190,"text":112},{"id":127,"depth":190,"text":128},{"id":146,"depth":190,"text":147},"billing","See your plan, upgrade, and manage payment and invoices for your clinic's own Tervita subscription.",false,"md",{},true,1,"/help/en/billing/subscription-and-billing",{"title":5,"description":199},"help/en/billing/subscription-and-billing","0YgpTkqoeX0Pq31IghPTaTXP5t25bheV4BiePCmPTk0",[210],{"path":205,"title":5},1783663856060]