[{"data":1,"prerenderedAt":145},["ShallowReactive",2],{"help-article-\u002Fhelp\u002Fen\u002Fdaily-operations\u002Fintegrations":3,"help-siblings-en-daily-operations":134},{"id":4,"title":5,"body":6,"category":122,"description":123,"draft":124,"extension":125,"meta":126,"navigation":128,"order":129,"path":130,"seo":131,"stem":132,"__hash__":133},"help_en\u002Fhelp\u002Fen\u002Fdaily-operations\u002Fintegrations.md","Integrations: connect Tervita to the tools you already use",{"type":7,"value":8,"toc":115},"minimark",[9,13,37,42,82,86,97,103,107],[10,11,5],"h1",{"id":12},"integrations-connect-tervita-to-the-tools-you-already-use",[14,15,16,17,21,22,25,26,25,29,32,33,36],"p",{},"Open ",[18,19,20],"strong",{},"Integrations"," in the sidebar to see every outside service Tervita can talk to, and which of them your clinic has switched on. Each card shows its real state - ",[18,23,24],{},"Active",", ",[18,27,28],{},"Connected",[18,30,31],{},"Requires setup"," or ",[18,34,35],{},"Not configured",". Nothing here ever displays as connected unless the connection genuinely works.",[38,39,41],"h2",{"id":40},"what-you-can-connect","What you can connect",[43,44,45,52,58,70,76],"ul",{},[46,47,48,51],"li",{},[18,49,50],{},"Twilio"," - SMS and WhatsApp for appointment reminders and no-show nudges. Connect your own Twilio account and messages go out under your own sender.",[46,53,54,57],{},[18,55,56],{},"Resend"," - transactional email: confirmations, reminders, invoices and receipts.",[46,59,60,63,64,69],{},[18,61,62],{},"Stripe"," - card payments, and reconciling payouts. This is also what powers ",[65,66,68],"a",{"href":67},"\u002Fhelp\u002Fen\u002Fonline-booking\u002Fonline-prepayment\u002F","online prepayment"," at booking time.",[46,71,72,75],{},[18,73,74],{},"Google Calendar"," - two-way sync between appointments and your staff's own calendars. This one needs a Google Cloud OAuth app (client ID, secret and a consent screen); send us the credentials and we switch it on for you.",[46,77,78,81],{},[18,79,80],{},"Xero \u002F e-Financials"," - push issued invoices straight to your accounting software. Also OAuth: provide the API credentials and we enable it.",[38,83,85],{"id":84},"connecting-and-disconnecting","Connecting and disconnecting",[14,87,88,89,92,93,96],{},"Press ",[18,90,91],{},"Connect"," on a card and follow the provider's own flow. Once it succeeds, the card shows the date it was connected. ",[18,94,95],{},"Disconnect"," stops the integration; nothing that already happened is undone, and you can reconnect later.",[14,98,99,100,102],{},"Some integrations need credentials we cannot create for you - Google Calendar and the accounting ones say ",[18,101,31],{}," until you send those over. That is not a limitation of your plan, it is the provider requiring an app registered in your own name.",[38,104,106],{"id":105},"good-to-know","Good to know",[43,108,109,112],{},[46,110,111],{},"Email and SMS already work without connecting anything: Tervita sends them for you out of the box. Connecting Twilio or Resend is for clinics that want messages to leave from their own accounts.",[46,113,114],{},"If the integration you need is not on this list, ask support. Whether we can add it is a real answer someone can give you, not something to guess at.",{"title":116,"searchDepth":117,"depth":117,"links":118},"",2,[119,120,121],{"id":40,"depth":117,"text":41},{"id":84,"depth":117,"text":85},{"id":105,"depth":117,"text":106},"daily-operations","Connect SMS and WhatsApp, email, card payments, Google Calendar and your accounting software. Nothing shows as connected unless it truly is.",false,"md",{"key":127},"daily-operations\u002Fintegrations",true,4,"\u002Fhelp\u002Fen\u002Fdaily-operations\u002Fintegrations",{"title":5,"description":123},"help\u002Fen\u002Fdaily-operations\u002Fintegrations","s4SvU6siNTlcgmPEwVpYC__XBDSQnrhmcxmtVmlOsCA",[135,138,141,144],{"path":136,"title":137},"\u002Fhelp\u002Fen\u002Fdaily-operations\u002Fpoint-of-sale","Point of Sale: sell services, products and take payment",{"path":139,"title":140},"\u002Fhelp\u002Fen\u002Fdaily-operations\u002Fschedules-and-shifts","Schedules: shifts, days off and vacations for your team",{"path":142,"title":143},"\u002Fhelp\u002Fen\u002Fdaily-operations\u002Fmanaging-appointments","Managing appointments: book, move, cancel and track status",{"path":130,"title":5},1785948576818]