Your Tervita subscription: plans, seats and invoices
This article covers your clinic's own Tervita subscription: plan, status, and payment. It's not the same as Billing & Invoicing in the sidebar, which is where you create and print invoices for your clients - the two are unrelated features that happen to share the word "Billing".
Find the Billing tab
Open Settings from the dashboard sidebar - its button sits near the bottom - then open the Billing tab. There's no separate sidebar entry for your subscription - it lives inside Settings. In the last week of your trial, a banner on the dashboard also links here directly.
What the card shows
The Subscription card shows your plan (Trial, Starter, Pro or Free) and a status: Active, Trial, Payment overdue or Canceled. Depending on your state, you'll see how many days are left in your trial, your next renewal date, or a notice that your last payment failed. Every new clinic starts on a 14-day Trial automatically - no card required.
Subscribe or upgrade
- On Trial, or with no active subscription, press Upgrade to Starter or Upgrade to Pro.
- You're taken to Stripe's secure checkout to enter your card - Tervita never sees or stores it.
- After paying, you land back on the Billing tab with a confirmation. Closing checkout without paying changes nothing.
Manage your plan, payment method and invoices
Once your subscription is Active or Payment overdue, the upgrade buttons are replaced with a single Manage billing button. It opens Stripe's billing portal, where you update your payment method, cancel your subscription, and view and download your invoices and receipts. Tervita doesn't keep a separate copy of that history in the dashboard - the portal is the only place to see it.
Plans and seats
Starter is a flat price regardless of team size. Pro is priced by how many staff members can take bookings (a "seat"), so the price adjusts to your team size when you upgrade. For current prices and what each plan includes, see tervita.ee/#pricing.
Good to know
- Only the clinic owner can see the Upgrade and Manage billing buttons - other roles see the plan and status but no actions. See Team and roles for how roles work.
- Adding staff after upgrading to Pro doesn't automatically change your seat count with Stripe, and Starter doesn't technically block extra team members. Treat seats as what each plan is designed for, not a hard cap enforced in real time.
- If your trial or subscription lapses, the rest of the dashboard locks until you upgrade - the Billing tab always stays reachable so you can pay.
- Plan names on the pricing page can differ from the names inside the app; the in-app buttons always say Upgrade to Starter or Upgrade to Pro.