Integrations: connect Tervita to the tools you already use
Open Integrations in the sidebar to see service connections your clinic can switch on. Each card shows its real state - Active, Connected, Requires setup or Not configured. Nothing here ever displays as connected unless the connection genuinely works. Booking measurement lives separately under Marketing → Booking analytics, because it also controls consent and the public booking page.
What you can connect
- Twilio - SMS and WhatsApp for appointment reminders and no-show nudges. Connect your own Twilio account and messages go out under your own sender.
- Resend - transactional email: confirmations, reminders, invoices and receipts.
- Stripe - card payments, and reconciling payouts. This is also what powers online prepayment at booking time.
- Google Calendar - two-way sync between appointments and your staff's own calendars. This one needs a Google Cloud OAuth app (client ID, secret and a consent screen); send us the credentials and we switch it on for you.
- Xero / e-Financials - push issued invoices straight to your accounting software. Also OAuth: provide the API credentials and we enable it.
Measure booking campaigns with Google and Meta
Open Marketing → Booking analytics to connect your booking funnel to:
- Google Analytics 4 - measure the public booking page directly, keep the session when a client arrives from your website, or send embedded-widget events through the GTM already installed on your site.
- Meta Pixel - receive standard events such as
PageView,ViewContent,InitiateCheckoutandScheduleafter the visitor allows analytics. - Meta Conversions API - optionally send the same consented
Scheduleevent from Tervita's server and aPurchaseafter confirmed online prepayment. Browser and server events share an event ID, so Meta can deduplicate them.
You connect your own GA4 property and Meta Pixel. Tervita does not send names, contact details, form answers, service names or appointment times to these analytics destinations. The complete setup, consent and testing steps are in Booking analytics with Google Analytics, GTM and Meta Pixel.
Stripe is the payment side of the same journey rather than an analytics destination. Connect your own Stripe account to take a deposit or the full amount while the client books; see Online prepayment.
Connecting and disconnecting
Press Connect on a card and follow the provider's own flow. Once it succeeds, the card shows the date it was connected. Disconnect stops the integration; nothing that already happened is undone, and you can reconnect later.
Some integrations need credentials we cannot create for you - Google Calendar and the accounting ones say Requires setup until you send those over. That is not a limitation of your plan, it is the provider requiring an app registered in your own name.
Good to know
- Email and SMS already work without connecting anything: Tervita sends them for you out of the box. Connecting Twilio or Resend is for clinics that want messages to leave from their own accounts.
- If the integration you need is not on this list, ask support. Whether we can add it is a real answer someone can give you, not something to guess at.