Set your working hours

Opening hours are your clinic's general hours for the week. Online booking itself follows each specialist's own schedule in Schedules: clients can book a specialist only inside that person's hours for the date, and the clinic's opening hours do not cut those hours short.

The pre-set schedule

When you create a clinic, Tervita pre-sets the opening hours to Monday-Friday, 09:00-17:00. Right after signup the daily dashboard shows a one-time Set your working hours prompt - open the setup from it or dismiss it with Later.

Change the hours

1. Open Settings > Opening hours. (Right after signup you can also press Set hours on the dashboard prompt.)
2. Set the opening and closing time for each weekday, and switch off the days you are closed.
3. Save.

Per-employee schedules

Besides the clinic-wide hours, each employee has their own schedule under Schedules: a weekly pattern or rotating shifts, different hours for any specific date, days off and vacations - see Schedules: shifts, days off and vacations. This is what online booking follows: a time is offered only when the chosen specialist is working then, on days the clinic is open or closed alike, and a booking may run past the clinic's closing time. A specialist with no hours on a date can't be booked online that day.

Good to know

• Existing appointments are never moved or cancelled when you change working hours - the change only affects new bookings.
• A time outside the specialist's own hours is simply not offered on the booking page; no error is shown.