Set your working hours
Working hours define when your clinic accepts appointments: clients booking online can only pick times inside these hours.
The pre-set schedule
When you create a clinic, Tervita pre-sets working hours to Monday-Friday, 09:00-17:00 so online booking works right away. Right after signup the daily dashboard shows a one-time Set your working hours prompt - open the setup from it or dismiss it with Later.
Change the hours
- Open Settings > Opening hours. (Right after signup you can also press Set hours on the dashboard prompt.)
- Set the opening and closing time for each weekday, and switch off the days you are closed.
- Save. The public booking page picks the change up immediately.
Per-employee schedules
Besides the clinic-wide hours, each employee can have their own schedule (shifts, days off, vacations) under Schedules. Online booking offers a time slot only when the clinic is open and the chosen specialist is working.
Good to know
- Existing appointments are never moved or cancelled when you change working hours - the change only affects new bookings.
- If a client tries to book outside the hours, the slot simply is not offered; no error is shown.