Locations: run several branches from one account

If your clinic works from more than one address, you do not need a second Tervita account. Open Locations in the sidebar and add each branch.

Adding a branch

Press Add location and fill in:

  • Location name - what staff will see when picking where an appointment happens.
  • Address
  • Phone

Every clinic starts with one location, created for you at sign-up from your company details.

The primary location

One branch is always the Primary. That is the one shown by default across the app - for new appointments, and wherever a single address has to be picked. Use Set primary on any other branch to move it.

Good to know

  • Adding branches does not change your subscription price. Tervita is priced by the number of specialists who take bookings, and all locations are included - see Subscription and billing.
  • Staff, services and schedules are shared across the account, so a specialist who works at two branches is one person in the system, not two.
  • If you are moving a whole network onto Tervita and want the branches set up for you, ask support rather than typing them in one by one.